Should I use a no-code platform or write custom code?

No-code platforms work for most cases
If your automation involves standard tasks (moving data between services, sending notifications, conditional branching), no-code handles it. You build visually, no coding required. Good for small to medium workflows run by non-developers.
Limitations of no-code
Complex logic, custom calculations, or connecting to uncommon services becomes difficult. Some platforms charge steep fees for advanced features. You're locked into the platform's design choices.
Custom code gives flexibility
With code (Python, JavaScript, Node), you can integrate anything and handle complex logic. You control everything. But it requires a developer, takes longer, and needs ongoing maintenance.
Hybrid approach
Many platforms let you run custom code snippets within workflows. This bridges the gap—use visual tools for 80% of the work, add code for the tricky 20%.
Choose based on complexity
Start with no-code. If you hit platform limits or need something genuinely complex, move to code. Most business automations stay within no-code reach. Only switch if you find yourself fighting the tool constantly.